Who it’s for:
Designed for individuals with limited access to technology, minimal experience, or gaps in basic digital skills.
Focus:
Tier 1 builds confidence using everyday technology, with responsible use of AI tools to support tasks like drafting, summarizing, troubleshooting, and verifying information inside common digital platforms and services.
You’ll gain:
Core computer, internet, and email skills
Guided real-life digital tasks (forms, uploads, portals, email, scheduling)
Confidence navigating technology independently
Experience using AI tools responsibly to support everyday digital tasks (drafting messages, summarizing information, and getting explanations).
👉 Explore Tier 1
Who it’s for:
For participants who have basic digital skills and are ready to apply them in professional and workplace settings.
Focus:
Tier 2 bridges digital literacy and career readiness through professionalism, IT service fundamentals, and real-world workflows, helping participants operate effectively inside workplaces where users, systems, and data must work together reliably.
You’ll gain:
Workplace technology and IT service foundations
Professional communication and problem-solving skills
Experience with tools used in modern work environments
Practice using AI tools to draft and refine professional communication (emails, summaries, documentation) while keeping human judgment and workplace standards in charge.
👉 Explore Tier 2
Who it’s for:
For participants ready to move from readiness into specialization and entry level IT career pathways.
Focus:
Tier 3 prepares participants for industry-recognized certifications through responsible use of AI for research, troubleshooting, and documentation within technical environments where infrastructure, networks, and security controls are actively in play.
You’ll gain:
Practice using AI tools to support certification study, documentation, and basic troubleshooting, always with human judgment and security best practices in charge.
Certification preparation support
Practical experience through guided projects
Structured problem solving and documentation practices aligned with real IT and certification workflows
👉 Explore Tier 3
Participants may enter at different tiers depending on readiness, but the program is designed as a progressive pathway toward career and certification outcomes.
