Designed for individuals with limited access to technology, minimal experience, or gaps in basic digital skills. 

Core computer, internet, and email skills
Safe and effective use of everyday digital tools
Confidence navigating technology independently

Device basics & navigation

Internet fundamentals & search

Email basics & communication

Online safety & privacy basics

Everyday tools (forms, PDFs, uploads, portals)

Practical troubleshooting habits

Tier 1 introduces AI as a simple support tool for everyday digital tasks. Participants learn how to use AI responsibly to make basic computer work easier while checking results, protecting personal information, and staying in control of decisions.

Drafting simple emails or messages (for example, asking about a job posting or following up with a teacher, coach, or case manager).

Summarizing long articles, instructions, or web pages into short, plain‑language takeaways.

Getting step‑by‑step explanations for basic computer tasks such as saving files, resetting passwords, or completing online forms.

Practicing short introductions or interview responses by reviewing AI‑generated examples and rewriting them in their own voice.

Learning digital safety basics, including what not to share with AI tools, how to recognize incorrect or misleading responses, and when to ask a human for help.