Tier 3: Certification Readiness

Certification Readiness is for Baltimore residents who are ready to turn technical interest into real IT credentials and jobs.​

• Community college students who want certifications like A+ or Network+ while they finish school.​

• Parents and career changers who need a practical, supported path into stable IT roles.​

• Recent grads and young adults exploring whether tech is the right long‑term career.​

• Self‑taught tech users and veterans who already “know computers” and now need credentials to prove it.​

• Ability to troubleshoot and document issues step‑by‑step like an entry‑level technician.​

• Confidence working in helpdesk, field support, server administration, networking, or junior cybersecurity roles.​

• A clear certification plan and support to pursue credentials such as CompTIA A+, Network+, Security+, ITF+, ITIL 4

• Vendor‑neutral IT fundamentals across hardware, networking, security, cloud, IT service management, and ethical hacking basics.​

• Real‑world lab habits: documentation, ticketing mindset, and structured troubleshooting you can use on any team.​

• A “learning to earning” bridge that connects Baltimore residents to in‑demand technical roles and career advancement.​